t:slim X2™ Insulin Pump with Control-IQ™ Technology
Let Tandem do the thinking for you
ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE. Read the warnings available on amsldiabetes.com.au/resources before purchasing. Consult your healthcare professional to see if this product is right for you.
Working with you 24/7 to help you live more freely
Introducing Control-IQ technology for the simple-to-use t:slim X2 insulin pump. With a slim and sleek design and capable of remote feature updates¹, Control-IQ is an advanced hybrid closed-loop technology system that keeps your glucose levels in range by predicting and helping prevent both highs and lows.§
The t:slim X2 insulin pump (software version 7.7) is compatible with the Dexcom G7 continuous glucose monitoring (CGM)² which is indicated for making treatment decisions with ZERO fingerpricks* and no calibrations.
*If your glucose alerts and readings from Dexcom G7 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.
Important Update for Control-IQ Users: Software Version 7.7
- We are excited to announce the release of software version 7.7.0.1 for the t:slim X2 insulin pump with Control-IQ™ technology. To learn more about the new features available with version 7.7.0.1, view our flyer here. For details on upgrading, check out the FAQs below.
Get a Free Cooler Bag with your Tandem t:slim X2™ Insulin Pump^
- Ready to simplify your diabetes management? Now’s the perfect time! For a limited time, order a Tandem t:slim X2 insulin pump and receive a FREE branded cooler bag. Keep your supplies cool and organized on the go with this exclusive offer! T&C’s apply¶
Your Free Gift
Our cooler bag is designed to keep your insulin and other essentials cool, wherever you go. It’s perfect for travel, work, or any adventure.
Don’t miss out on this exclusive offer! Order now and enjoy the convenience and style of your free cooler bag.
Key features
Touchscreen
Easy to read, simple to learn, designed with our patients in mind.
Small size
Designed to fit into small areas. Discreet underneath clothing.
Flexible Settings
Customise insulin requirements ahead of time with six independent personal profiles.
Sleep and exercise activity
Adjusted range of treatment values for added control during sleep or exercise.
Watertight
Tested up to 1 metre for 30 minutes (IPX7 rating).
The only insulin pump connected to Dexcom G7 CGM
Automatically adjusting insulin to help increase time in range and make control easier. For discretion, convenience and sharing with your circle of care, glucose data can be viewed on both a smart device and insulin pump simultaneously^.
Integrated with Dexcom CGM
Automatically adjusting insulin to help increase time in range and make control easier.
For discretion, convenience and sharing with your circle of care, glucose data can be viewed on both a smart device and insulin pump simultaneously^.
Give it a Try Program
The Give it a Try initiative allows a two-month trial with the t:slim X2 insulin pump, subject to application approval and certain conditions. It provides an opportunity for individuals to experience the pump’s benefits first hand.
Key features
For anyone with Type 1 Diabetes to trial pump therapy. Does not require Private Health Insurance.
Contact AMSL Diabetes for more information on our loan programs, or to find out how to apply.
How to order
How to access a Tandem t:slim X2 Insulin Pump
Private Health Insurance
> Check if your private health insurance covers the t:slim X2 insulin pump.
Department of Veterans’ Affairs (DVA)
> DVA clients can access fully funded Tandem t:slim X2 Insulin Pump and accessories.
> Gold or White card holders with diabetes as a DVA accepted condition are eligible.
For more information visit here.
National Disability Insurance Scheme (NDIS)
> NDIS participants can explore the option of insulin pumps under ‘Assistive Technology.’
> Discuss it with your Plan Manager for possible inclusion in your package.
Purchase Privately
> Order the t:slim X2 insulin pump through AMSL Diabetes with your healthcare professional’s input by filling out this form here.
- Contact a local charity
> Consider fundraising or reaching out to charitable organisations for support.
Give it a Try program
For anyone with Type 1 Diabetes to trial pump therapy. Does not require Private Health Insurance. Get in touch with us for more information or to find out how to apply!
Existing customer still in warranty period
- If you’re an existing customer still in your warranty period, you can upgrade to Control-IQ technology on your existing t:slim X2 insulin pump. Speak with your healthcare professional and complete the Control-IQ Upgrade Form found here. You will also need to complete an online training module prior to upgrading by emailing diabetes@amsl.com.au.
Frequently asked questions
What does 'updateable software' for the t:slim X2 insulin pump mean?
Updateable software for the t:slim X2 insulin pump allows for a set of changes to the software to update and improve the system. This means that the hardware will remain the same, however the software will be consistently updated over time enhancing the users overall experience.
What CGM is compatible with the t:slim X2 insulin pump?
Dexcom G7 CGM is compatible with the t:slim X2 insulin pump. This is sold separately – more information can be found on our Dexcom G7 web page or our online shop!
What is the difference between Basal-IQ and Control-IQ technology?
Basal-IQ technology uses Dexcom G7 CGM values to help reduce the frequency and duration of low-glucose events by predicting glucose levels 30 minutes ahead and suspending insulin if they are expected to drop below 4.4 mmol/L.
Control-IQ technology utilises the hybrid closed-loop technology that makes it easier to predict glucose levels 30 minutes ahead and automatically adjusting insulin to help increase time in range.‡ 4
If I upgrade my t:slim X2 insulin pump software to Control-IQ technology, can I revert it back to the old software?
No. Once updated with Control-IQ technology, you will not be able to revert your t:slim X2 insulin pump back to the old software. To upgrade your existing in warranty t:slim X2 insulin pump to the latest Control-IQ version, speak to your healthcare professional and complete the Control-IQ upgrade form found here to get started.
What will it cost to update my t:slim X2 insulin pump with Control-IQ software?
For all pumps within the 4-year manufacturers warranty, the Control-IQ software update is free of charge. To upgrade your existing in warranty t:slim X2 insulin pump to the latest Control-IQ version, speak to your healthcare professional and complete the Control-IQ upgrade form found here.
My pump is out of warranty. Can I still update my pump with Control-IQ technology?
The software update is only available to in-warranty t:slim X2 insulin pump users. For more information, please contact us at diabetes@amsl.com.au.
I want to trial Control-IQ technology with the t:slim X2 insulin pump before I place my order. Can I?
We are confident that you will be happy with the t:slim X2 insulin pump however if, for any reason, you are not happy with our pump, we offer a a 60-day money back guarantee. For more information, read our Tandem warranty & returns policy found here or contact us on 1300 851 056.
You can experience the simple touchscreen interface of the t:slim X2 insulin pump with Control-IQ technology on the FREE t:simulator™ App#. Download this educational tool on your compatible smart device today through The App Store or Google Play.
What is the Sleep Activity setting feature on the t:slim X2 insulin pump?
When the Sleep Activity is enabled, the treatment values are lower and narrower since there are fewer variables that affect glucose values during sleep e.g. you are not eating or exercising. This mode can decrease or stop basal insulin delivery to help prevent lows and highs during sleep.
What is the Exercise Activity setting feature on the t:slim X2 insulin pump?
When Exercise is enabled in the Activity menu, Control-IQ technology uses slightly different treatment values in order to adjust basal insulin delivery. The treatment values used when Exercise is enabled are narrower and higher to accommodate the likely natural drop in glucose levels during and following exercising.
How long is the pump warranty for?
Your pump has a limited 4 year warranty from the date of original retail purchase. For more information on our warranty and returns policy, click here.
If you are not sure if your pump is in warranty, please contact diabetes@amsl.com.au for assistance.
What cartridges and infusion sets are used with the t:slim X2 insulin pump?
The t:slim X2 insulin pump is compatible with the t:lock™ cartridge and the following t:lock infusion sets: AutoSoft™ 90, AutoSoft™ 30, TruSteel™ and VariSoft™.
Both infusion sets and cartridges are available through your local NDSS Access Point/Pharmacy.
Where can I purchase accessories for my t:slim X2 insulin pump?
Please visit our online shop to purchase accessories for the t:slim X2 insulin pump.
What support will I have from AMSL Diabetes?
AMSL Diabetes is dedicated to supporting your diabetes care, as we provide 24/7 Australian based technical support on 1300 851 056 for your t:slim X2 insulin pump. You can also access further educational resources on our website: amsldiabetes.com.au/resources.
How can I upgrade to the new v(7.7) software version?
Basal-IQ Pumpers: Start using Control-IQ today!
1. Speak to your healthcare professional to confirm Control-IQ is right for you.
You can organise to have this discussion at your next appointment. If they haven’t already, your HCP will need to complete the Tandem Software Update form.
2. Complete the training module, send to you after completing the Software Update form.
This will take up to one hour but you can pause and resume at any time. Upon finishing, you will receive a certificate. This will also be sent directly to AMSL Diabetes.
Please note: Register for the training platform in the name of the pump user to prevent delays in confirming completion
Control-IQ Pumpers
Contact us for more information.
Other accessories
Tandem AutoSoft™ 90 Infusion Set t:lock
The AutoSoft™ 90 Infusion Set is an all-in-one infusion set. The 90-degree soft cannula comes pre-loaded in an automatic spring inserter.
t:case™ t:slim X2™ Pump Case
This t:case™ is a plastic case with a stainless steel clip that provides flexibility to wear the case vertically, horizontally or without a clip at all.
t:slim X2™ Screen Protector
Protect your pump with t:slim X2™ Insulin Pump screen protectors. Each pack includes 2 screen protectors.
t:holster Case - Black
durable plastic case with 360-degree rotating clip that provides flexibility to wear the case vertically or horizontally.
References and important risk information
Interface and features vary depending on the t:slim X2 insulin pump software version you are using. A full list of features can be found in the respective user guides here amsldiabetes.com.au/resources/
^The Dexcom G7 CGM transmitter can only be paired with one medical device (either a Dexcom Receiver or t:slim X2 insulin pump) and one compatible smart device (phone or tablet) at the same time. For a list of compatible devices, please visit dexcom.com/compatibility.
* If your glucose alerts and readings from Dexcom G7 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.
Δ If glucose values are predicted to be above 10.0 mmol/L, Control-IQ technology calculates a correction bolus using the Personal Profile settings and a target of 6.1 mmol/L and delivers 60% of that value. An Automatic Correction Bolus will not occur within 60 minutes of a bolus that has been delivered or cancelled.
‡ As measured by CGM
# This application is for demonstration purposes only and is not identical to the functionality of the t:slim X2 insulin pump. It should not be used for therapy decisions. To see which smart devices are compatible with the t:simulator App, please refer to the app’s full listing on The App Store and Google Play.
¶ Control-IQ technology (software version 7.7) is not a substitute for active self-management of your diabetes.
§ As measured by Dexcom G7 CGM values
¶ For terms and conditions, visit amsldiabetes.com.au/trading-terms.
1. Additional feature updates are subject to future regulatory approvals. Charges may apply. Updates only available for insulin pumps within warranty. 2. Dexcom G7 CGM sold separately. 3. Tested up to 1 metre for 30 minutes (IPX7 rating). 4. Brown SA, Kovatchev BP, Raghinaru D, et al. Six-month randomized, multicenter trial of closed-loop control in type 1 diabetes. N Engl J Med. 2019;381(18):1707-1717.
The t:slim X2 insulin pump is portable insulin infusion pump, including sterile cartridge, that delivers insulin subcutaneously through a disposable infusion set.
© 2023 Tandem Diabetes Care, Inc. All rights reserved. Tandem Diabetes Care, Basal-IQ, Control-IQ Micro-delivery, touch simplicity, t:slim X2, and t:simulator are registered trademarks or trademarks of Tandem Diabetes Care, Inc., in the United States and other countries. Dexcom, Dexcom G7 are registered trademarks of Dexcom, Inc. in the United States and other countries. Australasian Medical and Scientific Limited is a Dexcom company.