t:slim X2™ Insulin Pump with NEW Basal-IQ Technology – AMSL Diabetes
Always read the label and use only as directed. Read the warnings available on amsldiabetes.com.au/resources before purchasing. Consult your healthcare professional to see if this product is right for you.

t:slim X2™ Insulin Pump with NEW Basal-IQ Technology

The simple-to-use t:slim X2 insulin pump has a slim and sleek design and is capable of remote feature updates¹. Now available with the new Basal-IQ technology update, the t:slim X2 insulin pump is compatible with the  Dexcom G6 continuous glucose monitoring (CGM)² which is indicated for making treatment decisions with zero fingerpricks and no calibrations.

You can experience the simple touchscreen interface of the t:slim X2 insulin pump with Basal-IQ technology on the FREE t:simulator™ App. Download this educational tool on your compatible smart device today through The App Store or Google Play.

Already using the t:slim X2 insulin pump but want to upgrade to the latest Basal-IQ technology version? If you’re still in warranty, speak to your healthcare professional and complete the Basal-IQ upgrade form to get started, found here.

*If your glucose alerts and readings from the G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.

Be a Step Ahead

Tandem allows t:slim X2 insulin pump users to remotely update features on their insulin pump using a personal computer, without having to wait for a whole new pump.

Small Pump. Big Features.


NEW Basal-IQ Technology Software Update is available for existing users!

The t:slim X2 insulin pump with Basal-IQ technology is compatible with the new Dexcom G6 CGM System. The Basal-IQ feature helps reduce the frequency and duration of low-glucose events4 by predicting glucose levels 30 minutes ahead and suspending insulin if they are expected to drop below 4.4 mmol/L, or if a CGM reading falls below 3.9 mmol/L.

From the Basal-IQ technology update you can expect all the same features from the t:slim X2 insulin pump such as remote feature updates, slim design, rechargeable battery, durability and micro-delivery technology. Plus the following NEW features*:

  • NEW integration with Dexcom G6
  • NEW menu structure
  • NEW max basal limit feature
  • NEW security PIN

More information on all the features available on this pump version is available in the t:slim X2 Insulin Pump with Basal-IQ Technology Brochure here.

So Simple and So Slim

The t:slim X2 insulin pump was designed to be user friendly. Touchscreen technology makes the t:slim X2 insulin pump simple to learn and simple to use.

The beauty of the t:slim X2 insulin pump is that it has a slim and sleek design yet it can hold a surprisingly large amount of insulin – up to 300 units. All thanks to our Micro-delivery® technology and an innovative, flat insulin cartridge design.

Rechargeable and Durable

The t:slim X2 insulin pump’s rechargeable battery can be charged from a wall outlet, the car, a power pack or a computer without interrupting insulin delivery. A complete charge lasts up to 7 days!

The t:slim X2 insulin pump is also ultra-strong – the aluminium case is durable and light. The touchscreen is made of high grade, shatter-resistant glass. Plus, the t:slim X2 insulin pump is watertight,3 so there is no need to worry about it accidentally getting wet.

Simple to Personalise

Create up to 6 different personal profiles, and within each profile, create up to 16 different time segments that allow individual basal rates, insulin-to-carb ratios, correction factors, and target blood glucose levels. Profiles can be named individually so it’s easy to know which one to use!

How to Order

For individuals wanting to purchase a new t:slim X2 insulin pump with Basal-IQ technology, we recommend chatting to your healthcare professional to see if this product is right for you. You will also need to confirm your level of cover with your private health fund as well as complete the Tandem Basal IQ Order Form.

Currently, existing t:slim X2 insulin pump users can upgrade to the Basal-IQ technology system free of charge.* For more information, please contact AMSL Diabetes on 1300 851 056 or at diabetes@amsl.com.au

  1. For existing users looking to upgrade to the t:slim X2 insulin pump with Basal-IQ technology:
  2. • Speak to your healthcare professional to enquire if Basal-IQ technology is right for you. Note that the Basal-IQ technology only works with the Dexcom G6 CGM System (sold separately)
  3. • If your healthcare professional has confirmed the update is right for you, you need to complete the Tandem Basal-IQ Upgrade Form. Once you have completed this form with your healthcare professional, you can return the form to diabetes@amsl.com.au

t:slim X2 Insulin Pump Specifications

For more information on the difference between the two t:slim X2 insulin pump versions available, see here

General Specifications
Weight 112 grams (with full 300 unit cartridge)
Insulin Up to 300 units For use with U-100 fast-acting insulin^
Watertight Tested up to 1 metre for 30 minutes (IPX7 rating)
Alarms Adjustable volume, visual, vibratory Alerts/Reminders High BG (blood glucose), Low BG, After Bolus BG, Missed Meal Bolus, Site Change Reminder
Personal Profiles 6 customisable profiles
Timed Settings 16 timed settings per personal profile Basal rate, correction factor, carb ratio, target BG Insulin Duration
Basal Rate 0.1 – 15 units/hr Increments: 0.001 units
Bolus Range: 0.05 – 25 units (with an option for an additional 25 units) Increments: 0.01 unit
CGM Integration The Dexcom G5 Mobile CGM is compatible with the current t:slim X2 insulin pump The NEW t:slim X2 insulin pump with Basal-IQ Technology is compatible with the Dexcom G6 CGM only

Frequently Asked Questions

For additional resources, please visit our resources page or contact AMSL Diabetes on 1300 851 056.

I want to purchase a new t:slim X2 insulin pump, what's the process?

The t:slim X2 insulin pump with Basal-IQ technology is available for sale within Australia! To get this process started, we recommend chatting to your healthcare professional about whether this product is right for you as well as talking to your private health fund (if appropriate) to confirm your level of cover. You will also need to complete the Tandem Basal IQ Order Form.


I am currently using Dexcom G5 Mobile, is this compatible with the t:slim X2 insulin pump

Dexcom G5 Mobile CGM is compatible with the t:slim X2 insulin pump, provided Basal-IQ technology has not been installed. Once updated to the latest Basal-IQ software, the pump is only compatible with Dexcom G6 (once you have been set up with the new Basal-IQ update, this cannot be reversed). To upgrade your existing in warranty t:slim X2 insulin pump to the latest Basal-IQ version, speak to your healthcare professional and complete the Basal-IQ upgrade form found here to get started. 


If I upgrade my t:slim X2 insulin pump to Basal-IQ technology, can I revert it back to the old software?

No. Once updated with Basal-IQ technology, you will not be able to revert your t:slim X2 insulin pump back to the old software. This means once you update, your pump will only be compatible with Dexcom G6 and no longer be compatible with Dexcom G5 Mobile.To upgrade your existing in warranty t:slim X2 insulin pump to the latest Basal-IQ version, speak to your healthcare professional and complete the Basal-IQ upgrade form found here to get started. 


What will it cost to update my t:slim X2 insulin pump with Basal-IQ software?

For all pumps within warranty, the Basal-IQ software update for existing t:slim X2 insulin pump users is free of charge. For a limited time, Basal-IQ technology is also available free of charge to customers using the t:slim X2 insulin pump who are no longer covered by their original pump warranty. To upgrade your existing t:slim X2 insulin pump to the latest Basal-IQ version, speak to your healthcare professional and complete the Basal-IQ upgrade form found here. 


My pump is out of warranty. Can I still get update my pump with Basal-IQ technology?

Yes, for a limited time Basal-IQ technology is also available free of charge to customers using the t:slim X2 insulin pump who are no longer covered by their original pump warranty. To upgrade your existing t:slim X2 insulin pump to the latest Basal-IQ version, speak to your healthcare professional and complete the Basal-IQ upgrade form found here. 


What cartridges and infusion sets are used with the t:slim X2 insulin pump?

The t:slim X2 insulin pump is compatible with the t:lock cartridge and the following t:lock infusion sets: AutoSoft™ 90, AutoSoft™ 30, TruSteel™ and VariSoft™.

Both infusion sets and cartridges are available through your local NDSS Access Point/Pharmacy.


How long is the pump warranty for?

Your pump has a limited 4 year warranty from the date of original retail purchase.


Where can I purchase accessories for my t:slim X2 insulin pump?

Please visit our online shop to purchase accessories for the t:slim X2 insulin pump.


What support will I have from AMSL Diabetes?

AMSL Diabetes provide 24/7 Australian based technical support on 1300 851 056 for your t:slim X2 insulin pump.


Video

Watch the video to learn more about the t:slim X2 insulin pump!

 

 

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References and Important Risk Information

Interface and features vary depending on the t:slim X2 insulin pump software version you are using. A full list of features can be found in the respective user guides here amsldiabetes.com.au/resources/

1. Additional feature updates are subject to future regulatory approvals. Charges may apply. Updates only available for insulin pumps within warranty.

2. Dexcom G6 CGM sold separately.

3. Tested up to 1 metre for 30 minutes (IPX7 rating).

4. Forlenza GP, Li Z, Buckingham BA, Pinsker JE, et al. Predictive low-glucose suspend reduces hypoglycaemia in adults, adolescents, and children with type 1 diabetes in an at-home randomized crossover study: Results of the PROLOG trial. Diabetes Care. 2018;41(10):2155-2161. doi:10.2337/dc18-0771.

* Available for in-warranty customers as well as those not covered under their original pump warranty for a limited time. For more information, contact us on 1300 851 056.

† The Dexcom G6 CGM transmitter can only be paired with one medical device (either a Dexcom Receiver or t:slim X2 insulin pump) and one compatible smart device (phone or tablet) at the same time. For a list of compatible devices, please visit dexcom.com/dexcom-international-compatibility

This application is for demonstration purposes only and is not identical to the functionality of the t:slim X2 insulin pump. It should not be used for therapy decisions. To see which smart devices are compatible with the t:simulator App, please refer to the app’s full listing on The App Store and Google Play.

¶Basal-IQ technology is not a substitute for active self-management of your diabetes. Please see back cover for more information.

^Consult your healthcare professional to see which product is right for you.

© 2020 Tandem Diabetes Care, Inc. All rights reserved. Tandem Diabetes Care, Basal-IQ, Micro-delivery, touch simplicity, t:slim X2, and t:simulator are registered trademarks or trademarks of Tandem Diabetes Care, Inc., in the United States and other countries. Dexcom, Dexcom G5 Mobile, and Dexcom G6 are registered trademarks of Dexcom, Inc. in the United States and other countries.

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