Glooko®

Glooko are upgrading and transitioning all clinics and patients from Diasend to the new and improved Glooko platform. From the end of 2023, Diasend will be sunset, with all accounts having transitioned into Glooko.

Now the software has added capabilities to deliver more flexible options and features with new-look reporting and system upgrades directed by feedback obtained from the global community

Yes. Each person will need to be registered under a unique email address, password and serial numbers for their devices in order to keep the records separated.

Since Glooko is a web-based platform, you will have access to your data on any computer – as long as you have a stable internet connection. You’ll need to install the diasend Uploader again. You will be able to download it from your diasend account under “Tools”.

• It will be installed as part of the upgrade process, however, it shares all the same great features from Diasend, with a new look and further intuition.
• The Glooko Uploader is the same for both Clinics and Personal accounts. So where hospital systems allow the Glooko uploader to be installed on computers, this will be a wonderful back up to the transmitter box or replacement.
• When opening the Uploader, you need to log into the account where the device will be uploaded to. This could be the clinic or a personal account.
• Where Diasend was ‘serial number’ centric, Glooko is ‘patient centric’.
• The Uploader stays logged in to account, until it is logged into a different account. It’s important to remember this, as once a device is uploaded to an account, particularly a personal account, at this stage the device cannot be removed.
• It is also imperative that people record their username and password, as a device cannot be uploaded without the account information.